Letting Chocolate Lead

 Brand Packaging Creation

Packaging • Brand Standards

As the category leader, Hershey’s set out to strengthen at-shelf consideration for its iconic core chocolate bar lineup while reinforcing the brand equities consumers have loved for generations. 

Our evolutionary redesign strengthened the Hershey’s master brand while creating a clearer, more cohesive portfolio design system that improved hierarchy and navigation. The most significant and impactful shift was the delicious and distinctive incorporation of the product photography. This distinctive asset drove appetite appeal while also enhancing differentiation between flavors - from Milk Chocolate to Almond, Cookies 'n' Creme to Mr. Goodbar. In testing by Designalytics, the new design significantly outperformed the previous pack, with 72% of consumers preferring the updated version, proving that product pride made the brand even more irresistible at shelf.

Results

During the nine months following the redesign, sales increased by 9.1% compared to the same period during the prior year.*

*IRI, total U.S., multi-outlet, Q2-Q4 2020 vs. year ago.

Multiple Hershey's chocolate bars with different flavors, including milk chocolate, mr. goodbar with peanuts, and cookies 'n' creme, arranged on a surface.
Two young girls outdoors at a park, one with curly hair and a blue denim shirt, smiling, and the other with red hair in a polka dot shirt, holding a Hershey's chocolate bar
Comparison of old and new Hershey's chocolate bar packaging, including milk chocolate, cookies 'n' creme, and Mr. Goodbar varieties.
A side-by-side image showing a close-up of a s'mores dessert on the left and a creative food art piece resembling a s'mores sandwich on the right. The left shows a skillet with marshmallows, Hershey's chocolate bars, and graham crackers, with marshmallows and chocolate scattered around. The right shows a stylized stack of graham crackers, marshmallows, and Hershey's chocolate bars arranged to look like a layered sandwich.
Package of Hershey's milk chocolate bars in different sizes on a maroon background.
Close-up of Hershey's milk chocolate bar packaging with large text reading 'Forty Fives Confection' and the Hershey's logo, partially showing a chocolate bar at the bottom right.